PRIVACY POLICY
TALMD promises to respect your privacy and recognize your appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted or identified, such as your name, address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and your right to review, correct and decide our use of the information. This Privacy Policy applies to information about you which we collect through our websites. By using any of our websites or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.
We have agreed to (1) provide customers with notice of their right to opt out of sharing information of rental, sale, or exchange with other marketers; (2) respect customers' requests not to share their contact information with other marketers; (3) respect customers' requests not to receive mails, telephones, or other invitations from TALMD.
COLLECTING INFORMATION ABOUT YOU
There may be times (such as when you order or purchase a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourselves, such as your name, shipping/billing address, telephone number, email address, credit card information and other personal information. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our websites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted not to receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourselves. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. We may also receive anonymous usage data from your mobile phone or other device you use to access our websites or our mobile applications, including location data.
If you access any of our websites or mobile applications with your log-in credentials from a social networking site (e.g., Facebook or Twitter) or if you agree to associate your account with us with a social networking sites, we may receive personal information about you from such social networking sites, in accordance with the terms of use and privacy policy of the social networking sites. We may add this information to the information we have already collected from you via our stores, websites and mobile applications.
USING INFORMATION ABOUT YOU
We use your contact information for internal purposes only, such as:
·confirming and tracking your order, subscription, or registration;
·analyzing preferences, trends, and statistics;
·informing you of our new products, services, and offers;
·providing you with other information from and about Williams–Sonoma, Inc. Brands.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and reliable with regard to its intended use.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross–reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross–reference with our Select Partners and others. We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed by them to perform these services. We will also ask our Service Providers to confirm that their privacy practices are consistent with ours.
We allow third–party companies to serve ads and/or collect certain anonymous information when you visit our websites. These companies may use non–personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or a third party web beacon to collect this information. Our systems do not recognize "Do Not Track" signals, but several of these third party companies who utilize these cookies or beacons on our websites enable you to opt out of this behavioral advertising. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the "Opting Out of Marketing and Transfers" section of this Privacy Policy.
In certain instances we may disclose your contact information when we have reasons to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing harm to you, or to others. We may also disclose your contact information when it comes down to law or legal process.
OPTING OUT OF MARKETING AND TRANSFERS; UPDATING AND DELETING INFORMATION ABOUT YOU
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. In the China, you can call us at 0864001688308 or send us an email. From abroad, you can send us an email. Please be sure your information includes your full name, address, email address, and especially what information you do not want to receive. If you would like to update or correct your address, email address, or other contact information with us please contact us in the same way. If you like, you may use either of the following statements in your message offered to us:
·"I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events."
·"I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events."
You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.
Please note that any requests to remove or update your contact information may take up to five days for your email request and 6–8 weeks to process your postal mail request.
When you visit our websites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you stop your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you stop your session and return to the same website later, the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
Certain of our Service Providers may use cookies and collect information on our behalf. They are prohibited by our contract with them from sharing that information with anyone other than us or our other Service Providers. However, we respect your right to choose whether to be included in such services. In addition, in connection with the services that they provide to us, certain of our Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you. If you would like to opt out of accepting cookies altogether, you can generally set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether to accept it or not. However, certain features of our websites or other services may not work if you delete or disable cookies.
SECURITY
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
POLICY CHANGES
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our websites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our websites and will replace any prior policies that are inconsistent. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.
Effective Date: January 1, 2014